Employment at Bristlecone Mountain Sports
Bristlecone Mountain Sports is the premier outdoor specialty store in the Roaring Fork valley. We are locally owned and operated. We aim to be a community hub providing experience, passion, and fun to our customers; we foster a team-oriented work environment in a vibrant industry and beautiful location.
We strive to provide the highest level of customer service, thoughtfully chosen products, and unrivaled experience and knowledge in a fun, welcoming, and community driven environment. Simply, we strive to be the best independent, specialty retailer.
Make someone’s day. Create a customer for life.
Provide a professional work environment for highly motivated employees to achieve professional objectives that will support personal goals.
Integrity—Doing what we say we will do with the highest regard for ethics.
Loyalty—Loyalty to our team members and to our customers.
Empowerment—Personal responsibility and accountability for all aspects of customer engagement, business conduct, and service delivery.
Results Oriented—Always focused on positive results as measured by:
Impact on customer satisfaction and their perception of our value.
Impact on Bristlecone Mountain Sports’ reputation and financial results.
Impact on employee professional and personal goals.
Teamwork—Present a united front, work as a team, and always support one another.
Relationships—Long term customer relationships are paramount to our success and drive our decision-making process.
Quality of Life—Ensure that each of us accomplishes professional objectives tha enable and support personal and family goals.
Employee Characteristics and Skills
Focus on customer service and customer experience.
Willingness to learn new skills, information, and duties.
Enjoy working as part of a team.
Be able to communicate effectively with customers and fellow employees.
Have initiative and ownership of the success of the store.
Have a passion for the outdoors.
Express a positive attitude.
A commitment to live up to our mission.
A career-oriented opportunity in the outdoor industry.
Extensive training in sales, product-knowledge, and procedures.